Terms of service.
Terms governing ready-to-wear purchases, made-to-order commissions, and private salon sessions.
1. Artisanal Character & Variations
Because our garments incorporate handloom tussar silk, hand-carved block prints, and botanical vat dyes, minor variations in slub texture, indigo saturation, and needlework registration are inherent marks of authenticity rather than defects.
2. Bespoke Production Charters
Bespoke commissions begin cutting upon receipt of confirmed anatomical measurements and payment. Lead times are estimates calibrated to artisan handwork schedules.
3. Intellectual Property & Provenance
All silhouettes, photography, essays, and pattern adaptations are proprietary to NAVA Luxury Atelier (Pvt.) Ltd. Traditional motifs are curated under the guidelines of the National Register of the Intangible Cultural Heritage of Pakistan.